Frequently Asked Questions
Everything you might want to know about appointments, services, funding and the conditions we treat. Can't find your answer? Get in touch.
Appointments & Funding
Physiotherapists are highly qualified, university-trained health professionals who work in partnership with their patients to effectively treat physical injuries and ailments.
Your first appointment is where we conduct a comprehensive assessment and develop a clear understanding of your health, your injury and your movement. Wear comfortable clothing and bring any relevant medical assessments. Once we have all the information, your physio tailors a specific treatment plan to get you started.
Our initial consultations are 60 minutes, while subsequent ones are 30 minutes. We recommend 4 to 5 sessions within the first 2 to 3 weeks. This higher frequency helps us gauge your response and build momentum for long-term relief.
Yes. Private health insurance rebates can be claimed on the spot through the HICAPS terminal in our clinic, or through your insurer's online system.
Yes. We accept Medicare Chronic Disease Management (CDM) plans, which require a valid GP Management Plan or Team Care Arrangement from your doctor. Standard rates are payable at the time of your appointment, with your rebate processed via your eligible debit card.
Yes. For WorkCover we require a valid, up-to-date medical certificate stating that you need physiotherapy. For Compulsory Third Party (CTP) claims we submit a treatment plan to your insurer and, once approved, handle payments directly with them.
About Our Services
Clinical Pilates is a system of exercises designed to rebalance the body and improve strength, flexibility and posture, guided by a physiotherapist during rehabilitation for musculoskeletal injuries.
At Anytime Physio, our private and group Pilates classes are run by physiotherapists who are also qualified clinical Pilates instructors, with extensive training in mat and reformer Pilates.
Dry needling uses fine, non-medicated filament needles to treat painful musculoskeletal conditions and sports injuries, addressing pain and dysfunction in the soft tissue, which often presents as tight muscles or 'knots'. Our physiotherapists complete extra training to become proficient at dry needling.
Dry needling is very safe when performed by a qualified therapist, who will always explain the risks beforehand. A recent study of over 7,500 sessions found only 3% resulted in pain during treatment and 2% afterwards.
The same style of needles can be used for both. The primary difference is the reasoning behind needle placement and their purpose.
How We Treat
Lower back pain is the most common condition we see. Early treatment involves hands-on manual therapy, dry needling and soft tissue massage, followed by therapeutic stretches and exercises to support the lower back and prevent recurrence. We also use clinical reformer Pilates to assist recovery from acute and chronic low back pain.
Early treatment involves hands-on manual therapy, dry needling and soft tissue massage for pain relief, followed by therapeutic stretches and exercises for the deep cervical muscles to support the neck and prevent recurrence.
Yes. We assess the movement of your jaw and identify the positions and activities that cause pain, then use the right combination of techniques for quick, lasting relief from jaw and facial pain.
It depends on the diagnosis. Most sprains and strains are managed with taping or bracing, soft tissue massage, ice for swelling and gentle range-of-motion exercises, progressing to flexibility and balance work to ready your ankle for running and sport.
We begin with a subjective assessment and physical examination of your elbow and forearm. For tennis and golfer's elbow we use evidence-based strengthening and stretching to improve the load tolerance of the tendons, plus tape or bracing for support. Other conditions are managed with soft tissue massage, manual therapy, bracing and strengthening.
Book Your Appointment Online, Anytime
Extended hours at Gasworks Plaza, Newstead. Same-day appointments often available.